Terms of Service

Using this site

By using the Aspen Rue Boutique website you agree to these terms. If you do not agree, please do not use the site. You must be able to enter a binding contract in your jurisdiction to place an order.

Accounts

You are responsible for the accuracy of the details on your account and for keeping your sign-in credentials private. Do not share an account or use another person's account. We may suspend or close an account that is used to abuse the store or the community.

Products, descriptions and availability

We describe each piece as accurately as we can, including photographs, materials and dimensions where we have them. Colours can look different from screen to screen. Pieces are stocked in small batches; availability shown on the site is not a guarantee until an order is confirmed. We may correct errors in descriptions or pricing, and if a piece is no longer available we will contact you before charging or shipping.

Pricing, orders and payment

Prices are shown in U.S. dollars. An order is an offer to buy; it is accepted when we confirm it and take payment. Taxes and shipping are shown before you pay. Payment is processed by our payment provider, and you agree to their terms when you pay. We do not store your card details.

Shipping, returns and refunds

Shipping is described in the Shipping Policy and returns in the Returns & Refunds Policy. Both form part of these terms. All sales are final, and both policies preserve the rights and remedies you have under applicable law.

The Rue Society

Rue Society membership is earned automatically when your qualifying purchases meet the criteria the boutique has configured; there is no application process and no fee. The criteria can change, and membership can be paused or ended for misuse of the community. Membership is a benefit of shopping with us, not a purchased product, and it does not create an entitlement to any particular drop, price or allocation.

Rue Requests

Rue Requests are sourcing inquiries. Sending one asks us to look for a piece; it is not an order, not a deposit, and not a commitment by either side to buy or sell. If we find the piece, we will tell you the price and availability and you can decide then.

The Bag Bar and Styled Stacks

The Bag Bar preview is a visual representation of a combination you build. Screenshots and previews are illustrative: the actual appearance of a chain, charm, bow or bag can vary with lighting, finish and the piece selected. A Styled Stack contains the components you selected, at the bundle price shown when you add it to your bag.

Community conduct

In Rue Society rooms, private messages, spotlights, requests and polls you agree not to harass or threaten anyone, post hateful or unlawful content, share another person's private information, impersonate anyone, spam, or post sexual content involving minors. You keep ownership of what you post. You grant Aspen Rue Boutique only the permission needed to host, display, transmit and moderate it as part of running the service. Featuring your content in public marketing or on social media requires your separate permission, which we ask for when a spotlight is submitted.

We may remove content or restrict community access when these rules are broken. Reports are reviewed by moderators with the capabilities assigned to them.

Intellectual property

The Aspen Rue Boutique name, logo, photography, product designs and site content belong to the boutique or its licensors. You may not copy or reuse them commercially without permission. You may share product pages and images for personal, non-commercial purposes.

Disclaimers and liability

The site is provided as it is. We do not promise uninterrupted availability, and we are not responsible for interruptions outside our control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including your statutory consumer rights.

Changes

We may update these terms. The effective date on this page changes when we do, and material changes are announced in the store or by email to account holders. Continuing to use the site after a change means you accept the updated terms.

Contact

Questions about these terms: aspenrueboutique@gmail.com.